Official App & Downloads

Safe download links · Avoid fake apps {pboot:if('YueQianBao — independent Ledger English service hub (not official). Focused on three things: verifying the official portal, comparing models, and following usage guides; with seed/PIN safety and phishing awareness.'!='')}

YueQianBao — independent Ledger English service hub (not official). Focused on three things: verifying the official portal, comparing models, and following usage guides; with seed/PIN safety and phishing awareness.

{/pboot:if}
Do You Need to Uninstall the Old Ledger Live Before Reinstalling?

Overview: Do You Need to Uninstall the Old Ledger Live Before Reinstalling? — here are the key points in plain English.

Key takeaway: Download and installation must go through the official channel with a signature check — follow the steps and the risk is low.

Action steps:

  1. Back up your settings and local data in Ledger Live first.
  2. Uninstall the old version using the official uninstaller.
  3. Reboot the machine.
  4. Install the latest version from ledger.com and verify signatures.
  5. Re-pair the device and run Genuine Check again.

Safety reminder: Use only the official Ledger site and Ledger Live. Never type your recovery phrase or PIN into a webpage and never share them with anyone. Pause and verify the moment anything looks unusual.

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Ledger Wallet Download Channel Guide — Official Entry Points

YueQianBao is not the Ledger official site. This page lists the official download entries you should use.

Download channels

Desktop — ledger.com. iOS — App Store, search 'Ledger Live'. Android — Google Play, search 'Ledger Live'.

Safety reminders

Verify the domain spelling and TLS certificate. Never enter the recovery phrase on any site. Verify installer hash/signature when the option is available.

Safety reminder: Use only the official Ledger site and Ledger Live. Never type your recovery phrase or PIN into a webpage and never share them with anyone. Pause and verify the moment anything looks unusual.

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How to Identify a Fake Ledger Site — Phishing-Site Signals

Fake Ledger sites are a common scam. This guide lists the signals that give them away.

Common signals

Domain different from ledger.com; the page demands the recovery phrase; the page has obvious typos or mismatched branding.

Safeguards

Type the address in manually. Never click unknown links. Never type the phrase into any webpage.

Safety reminder: Use only the official Ledger site and Ledger Live. Never type your recovery phrase or PIN into a webpage and never share them with anyone. Pause and verify the moment anything looks unusual.

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When Installer Checksum or Signature Doesn't Match

Overview: When Installer Checksum or Signature Doesn't Match — here are the key points in plain English.

Key takeaway: Download and installation must go through the official channel with a signature check — follow the steps and the risk is low.

Action steps:

  1. Only download from ledger.com or the official app store.
  2. Fetch the published SHA-256 hash and signature from the release page.
  3. Compare the local file hash with the published value.
  4. Discard the file immediately if the hash does not match.
  5. Re-download on a trusted network if verification fails.

Safety reminder: Use only the official Ledger site and Ledger Live. Never type your recovery phrase or PIN into a webpage and never share them with anyone. Pause and verify the moment anything looks unusual.

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How to Identify a Fake Ledger Site — Phishing Page Guide

Fake 'official' Ledger sites are a common phishing vector — learning to spot them protects your assets.

Real vs fake side-by-side

[Illustration placeholder: real vs fake site comparison with key signals labelled]

Domain signals

Check the spelling letter by letter. Watch for extra hyphens and unusual TLDs. Real Ledger pages never ask for your recovery phrase.

What to do when in doubt

Close the tab. Type the address manually. Report the fake site to official support with a screenshot.

Safety reminder: Use only the official Ledger site and Ledger Live. Never type your recovery phrase or PIN into a webpage and never share them with anyone. Pause and verify the moment anything looks unusual.

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Preparing to Install Ledger Live on Mobile

Overview: Preparing to Install Ledger Live on Mobile — here are the key points in plain English.

Key takeaway: Download and installation must go through the official channel with a signature check — follow the steps and the risk is low.

Action steps:

  1. Search 'Ledger Live' in the official app store.
  2. Verify the developer is Ledger SAS before installing.
  3. Allow Bluetooth permission during first launch.
  4. Pair the device and wait for the Genuine Check result.
  5. Sync accounts and confirm the app shows the expected balances.

Safety reminder: Use only the official Ledger site and Ledger Live. Never type your recovery phrase or PIN into a webpage and never share them with anyone. Pause and verify the moment anything looks unusual.

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First-Launch Settings You Should Run in Ledger Live

Overview: First-Launch Settings You Should Run in Ledger Live — here are the key points in plain English.

Key takeaway: Download and installation must go through the official channel with a signature check — follow the steps and the risk is low.

Action steps:

  1. Pick language and region on first launch.
  2. Accept the usage terms and privacy settings.
  3. Pair the device and run the Genuine Check.
  4. Set a master password for Ledger Live if you want extra protection.
  5. Add your first account and verify the receive address on the device.

Safety reminder: Use only the official Ledger site and Ledger Live. Never type your recovery phrase or PIN into a webpage and never share them with anyone. Pause and verify the moment anything looks unusual.

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Where to See the Firmware Version After an Update

Overview: Where to See the Firmware Version After an Update — here are the key points in plain English.

Key takeaway: Updates should be driven from inside the official app — back up first, run the checks in order and restart the device when prompted.

Action steps:

  1. Open Ledger Live Settings > About to see the current app version.
  2. Open My Ledger, connect the device and view firmware details.
  3. Compare the firmware version with the notes on ledger.com.
  4. Save a screenshot or log as part of your audit trail.
  5. Repeat the check after the next update.

Safety reminder: Use only the official Ledger site and Ledger Live. Never type your recovery phrase or PIN into a webpage and never share them with anyone. Pause and verify the moment anything looks unusual.

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Getting the Official Ledger Live Installer From Mainland China

Overview: Getting the Official Ledger Live Installer From Mainland China — here are the key points in plain English.

Key takeaway: Download and installation must go through the official channel with a signature check — follow the steps and the risk is low.

Action steps:

  1. Open ledger.com in a browser and pick the installer for your OS.
  2. For mobile, search 'Ledger Live' in the official app store.
  3. Switch to a stable, trusted network if the download stalls.
  4. Verify hash/signature after the download completes.
  5. Run the Genuine Check inside Ledger Live after first launch.

Safety reminder: Use only the official Ledger site and Ledger Live. Never type your recovery phrase or PIN into a webpage and never share them with anyone. Pause and verify the moment anything looks unusual.

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Verifying the Hash and Signature of the Installer

Overview: Verifying the Hash and Signature of the Installer — here are the key points in plain English.

Key takeaway: Download and installation must go through the official channel with a signature check — follow the steps and the risk is low.

Action steps:

  1. Only download from ledger.com or the official app store.
  2. Fetch the published SHA-256 hash and signature from the release page.
  3. Compare the local file hash with the published value.
  4. Discard the file immediately if the hash does not match.
  5. Re-download on a trusted network if verification fails.

Safety reminder: Use only the official Ledger site and Ledger Live. Never type your recovery phrase or PIN into a webpage and never share them with anyone. Pause and verify the moment anything looks unusual.

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Should You Click Ledger Links From Email or Social Media?

Overview: Should You Click Ledger Links From Email or Social Media? — here are the key points in plain English.

Key takeaway: Download and installation must go through the official channel with a signature check — follow the steps and the risk is low.

Action steps:

  1. Don't click links from email or social-media messages directly.
  2. Type ledger.com into the address bar manually.
  3. Verify the TLS certificate and domain spelling carefully.
  4. If forwarded a link, report it and let the sender know it is unsafe.
  5. Always prefer the official app store on mobile.

Safety reminder: Use only the official Ledger site and Ledger Live. Never type your recovery phrase or PIN into a webpage and never share them with anyone. Pause and verify the moment anything looks unusual.

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Ledger Live Download, Install and Update Steps

Overview: Ledger Live Download, Install and Update Steps — here are the key points in plain English.

Key takeaway: Follow the official guidance step by step and confirm both the environment and the source are trustworthy before you start.

Action steps:

  1. Only download from ledger.com or the official app store.
  2. Verify the hash and signature of the installer before you run it.
  3. Never use third-party download sites or search-ad links.
  4. If installation fails, reboot and run the installer as administrator.
  5. Confirm the device is genuine inside Ledger Live after install.

Safety reminder: Use only the official Ledger site and Ledger Live. Never type your recovery phrase or PIN into a webpage and never share them with anyone. Pause and verify the moment anything looks unusual.

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Spotting and Handling Fake-Official Phishing Download Pages

Overview: Spotting and Handling Fake-Official Phishing Download Pages — here are the key points in plain English.

Key takeaway: Download and installation must go through the official channel with a signature check — follow the steps and the risk is low.

Action steps:

  1. Don't click links from email or social-media messages directly.
  2. Type ledger.com into the address bar manually.
  3. Verify the TLS certificate and domain spelling carefully.
  4. If forwarded a link, report it and let the sender know it is unsafe.
  5. Always prefer the official app store on mobile.

Safety reminder: Use only the official Ledger site and Ledger Live. Never type your recovery phrase or PIN into a webpage and never share them with anyone. Pause and verify the moment anything looks unusual.

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Is Downloading Ledger Over Public Wi-Fi Safe? Checks to Run

Overview: Is Downloading Ledger Over Public Wi-Fi Safe? Checks to Run — here are the key points in plain English.

Key takeaway: Download and installation must go through the official channel with a signature check — follow the steps and the risk is low.

Action steps:

  1. Avoid public or unknown Wi-Fi when downloading installers.
  2. Only use ledger.com or the official app store as the download entry.
  3. Verify hash and signature before running the installer.
  4. Never enter the recovery phrase into any software.
  5. Re-verify the download once you are back on a trusted network.

Safety reminder: Use only the official Ledger site and Ledger Live. Never type your recovery phrase or PIN into a webpage and never share them with anyone. Pause and verify the moment anything looks unusual.

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Device Disconnects Mid-Update — What to Do

Overview: Device Disconnects Mid-Update — What to Do — here are the key points in plain English.

Key takeaway: Updates should be driven from inside the official app — back up first, run the checks in order and restart the device when prompted.

Action steps:

  1. Keep USB/Bluetooth stable — don't unplug mid-update.
  2. If the device disconnects, leave it in recovery mode and re-open Ledger Live.
  3. Resume the update through the My Ledger entry.
  4. If the update cannot resume, reinstall firmware via Ledger Live.
  5. Restore accounts with the recovery phrase once firmware is stable.

Safety reminder: Use only the official Ledger site and Ledger Live. Never type your recovery phrase or PIN into a webpage and never share them with anyone. Pause and verify the moment anything looks unusual.

View Full Answer