Welcome to this website (https://www.yueqianbao.com.cn). This site is operated by Sichuan YueQianBao Digital Technology Co., Ltd. Please read the following terms carefully before using any service.

1. Service Description

This site is a Ledger hardware-wallet information and product reference platform, providing product browsing, purchase references, and usage help. The site does not handle order transactions directly; contact live chat for purchase channel information.

We commit to arranging shipping within 3 business days of a confirmed order, subject to the actual order agreement.

2. Return & Exchange Policy

Unopened products may be returned or exchanged within 7 days of signing. The following cases do not qualify for return/exchange: packaging has been opened or damaged; the product has been activated or used; 7-day window has passed; the issue is not a quality defect.

Contact live chat for returns; buyer bears return shipping unless the return is due to a quality defect (then we bear it).

3. Privacy & Shipping

We offer private shipping with masked phone numbers. Parcel-locker pickup is supported; customers may use an intermediary pickup number, and we provide the pickup code after dispatch.

4. Intellectual Property

This site is an independent reference and English-support provider, not Ledger's official website, authorised representative, or official service centre. "Ledger" and related product names and marks are trademarks of Ledger SAS and its affiliates; we make no claim to them. Warranty, firmware releases, and policy decisions follow Ledger's official rules.

5. Limitation of Liability

Content is compiled for information and reference. We strive for accuracy but do not warrant completeness or timeliness. We are not liable for losses caused by user error.

6. Governing Law

These terms are governed by the laws of the People's Republic of China. Disputes should first be resolved by negotiation; otherwise, the court of competent jurisdiction at the company's location may be petitioned.

Last updated: November 2024