Contact YueQianBao — Ledger Purchase Consulting, After-sales, Live Chat

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Contact YueQianBao for Ledger hardware-wallet purchase consulting and after-sales support. Live chat recommended for fastest response. Service hours: Mon–Sun 00:00–23:59 (24h). YueQianBao is an independent service site, not an official brand channel.

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Contact

Phone

+86-133-9846-1021

Email

service@yueqianbao.com.cn

Live Chat

Chat Now

Company Address

No. 299 Machao West Road, Xindu Subdistrict, Xindu District, Chengdu, Sichuan, China

Hours

Mo-Su 00:00-23:59

Contact Support

Warning: We never ask for your recovery phrase, PIN, or private key. If someone claims to be our support, verify identity via the on-site live chat.

Follow Us

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Live Chat

If you have any Ledger hardware-wallet questions, click the live chat button at the bottom right of any page — our support team will help you directly.

Live chat is the fastest way to reach us.

Service Scope

Purchase consulting
Model selection advice, pricing questions, stock confirmation, payment-method guidance.

Shipping status
Order status, shipping time, parcel tracking, parcel-locker pickup.

Inspection guidance
Key arrival checks, seal recognition, accessory list verification.

Usage help
Basic usage Q&A, guide pointers, common troubleshooting directions.

Aftersales support
Return/exchange within 7 days unopened, product issue feedback.

Service Hours

Live chat: Mon–Sun 00:00–23:59 (24 hours).

After-hours messages are prioritised on the next day.

Safety Tips

For your privacy and asset safety, please note:

  • Our support team will never ask for your recovery phrase, PIN, or private key.
  • We do not place outbound calls — if anyone calling you claims to be us, be extra careful.
  • For Ledger device technical issues, cross-check the Ledger FAQ or Ledger's official support.

About Us

This site is operated by Sichuan YueQianBao Digital Technology Co., Ltd., focused on English information reference and official-channel support for Ledger hardware wallets.

Our services cover official-channel purchasing references, private shipping, parcel-locker pickup, and English support.

See our About Us page for more.

Click the live chat button to start a conversation →

'!='')}

Live Chat

If you have any Ledger hardware-wallet questions, click the live chat button at the bottom right of any page — our support team will help you directly.

Live chat is the fastest way to reach us.

Service Scope

Purchase consulting
Model selection advice, pricing questions, stock confirmation, payment-method guidance.

Shipping status
Order status, shipping time, parcel tracking, parcel-locker pickup.

Inspection guidance
Key arrival checks, seal recognition, accessory list verification.

Usage help
Basic usage Q&A, guide pointers, common troubleshooting directions.

Aftersales support
Return/exchange within 7 days unopened, product issue feedback.

Service Hours

Live chat: Mon–Sun 00:00–23:59 (24 hours).

After-hours messages are prioritised on the next day.

Safety Tips

For your privacy and asset safety, please note:

  • Our support team will never ask for your recovery phrase, PIN, or private key.
  • We do not place outbound calls — if anyone calling you claims to be us, be extra careful.
  • For Ledger device technical issues, cross-check the Ledger FAQ or Ledger's official support.

About Us

This site is operated by Sichuan YueQianBao Digital Technology Co., Ltd., focused on English information reference and official-channel support for Ledger hardware wallets.

Our services cover official-channel purchasing references, private shipping, parcel-locker pickup, and English support.

See our About Us page for more.

Click the live chat button to start a conversation →

{/pboot:if}

Filed under Contact Category