Allowing Ledger Through Antivirus That Blocked the Install
Overview: Allowing Ledger Through Antivirus That Blocked the Install — here are the key points in plain English.
Key takeaway: Download and installation must go through the official channel with a signature check — follow the steps and the risk is low.
Action steps:
- Confirm the installer came from ledger.com and is signed.
- Add Ledger Live to the AV allow-list if it is being quarantined.
- Temporarily disable the AV only for the install and re-enable afterwards.
- Report false positives back to the AV vendor.
- Run the Genuine Check inside Ledger Live once installed.
Safety reminder: Use only the official Ledger site and Ledger Live. Never type your recovery phrase or PIN into a webpage and never share them with anyone. Pause and verify the moment anything looks unusual.