Verification

How to Document Unboxing with Photos to Prevent Disputes

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Overview: Key points you should know about: How to Document Unboxing with Photos to Prevent Disputes.

Key takeaway: For inspection and first-time setup, confirm seals, serial number, and the initialisation flow are all official. Any prompt asking for the recovery phrase or PIN should halt the process immediately.

Action steps:

  1. Before unboxing, photograph the outer box from all four corners and the seals.
  2. Record each step of the unboxing and how the accessories are arranged.
  3. Save the video/photos to a secure local location.
  4. Keep the chain of evidence intact for future dispute handling.
  5. Only start the initialisation after the evidence is fully captured.

Safety reminder: Never enter your recovery phrase or PIN into a device or software whose authenticity you haven't verified. If a seal or serial number looks abnormal, stop using the device immediately, contact official support, and — if needed — switch to a new unit and migrate your assets.