Intro: This delivery record covers abnormal sign-in / broken packaging scenarios — what principle-level evidence and communication steps to take first.
Delivery scene
Parcel arrives with corner damage; tape is intact but a dent visible. Recipient refuses delivery on the spot, photographs all four sides plus the damaged corner.
Key observations
Photograph the parcel from all sides before opening; weigh it on a household scale; note any re-taping, adhesive residue, or weight mismatch against the merchant's record.
Principle-level suggestions
1) Seal check: tape should be a single run, no re-application or adhesive residue. 2) Accessory count: lay out against the checklist and photograph in one shot. 3) Evidence first: photograph wide + detail shots before any further handling. 4) Escalation order: report to the courier channel first, then sync with the ordering channel.
Risk reminder
Delayed reporting can be treated as recipient-caused damage. Preserve photos, weighing records, and node screenshots. Be wary of "destroy the packaging first, compensation later" calls.
Open question
What do you check first when a parcel arrives? Share your habit so we can refine the reference checklist.
Safety reminder: Never share your recovery phrase, PIN, or verification codes with anyone. Take the device screen as the source of truth for key confirmations. If anything about the delivery or unboxing looks off — stop first, keep evidence, and contact the channel you ordered through.
