Getting Started

Ledger Won't Connect? Troubleshooting Checklist

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Overview: Ledger Won't Connect? Troubleshooting Checklist — here are the key points in plain English.

Key takeaway: Follow official guidance step by step, confirm the environment is safe and sources are trustworthy before you proceed.

Action steps:

  1. If you hit an error, restart the device and swap the cable or Bluetooth link.
  2. Back up the recovery phrase before any critical operation.
  3. Confirm every prompt on the device itself, not in the software.
  4. Pause immediately if anything looks off and check the source again.

Safety reminder: Use only the official Ledger site and Ledger Live. Never type your recovery phrase or PIN into a webpage and never share them with anyone. Pause and verify the moment anything looks unusual.

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