Authenticity Center

What the Ledger Packaging Seal Is Actually For

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The tamper seal and sealed packaging are Ledger's physical-layer anti-counterfeit measure. Understanding how they work stops most pre-activated device scams.

How the seal works

The seal is designed to be destroyed when opened. Resealing it after tampering is visibly detectable — adhesive residue, misaligned edges, or colour mismatches.

Inspect these three areas

  • Outer box seal — factory tape should be clean and continuous.
  • Inner pouch — the plastic wrap should be sealed cleanly.
  • Device port covers — port stickers should be intact.

If the seal is broken

Don't proceed with initialisation. Photograph the packaging, contact the seller/support and hold off on powering on.

Safety reminder: Use only the official Ledger site and Ledger Live. Never type your recovery phrase or PIN into a webpage and never share them with anyone. Pause and verify the moment anything looks unusual.

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